24/7 Emergency Restoration · Call now: (682) 610-8337
Licensed Insured Bonded IICRC Standards 40 Years in DFW 4.9 Google Rating
DFW Metroplex · 40 Years Restoring Homes

When the storm hits,
we're already moving.

Storm. Water. Roof. Structural. Whatever damaged the property — we have a crew on the way, an estimate in your hand, and a plan to get you whole again. Often within the hour.

Emergency Response
Under 1 Hour
Years In The Field
40+ Years
Insurance
We Coordinate
40+
Years in DFW
24/7
Emergency Service
$0
Damage Assessment
1hr
Response Window
What We Restore

Five disciplines.
One trusted crew.

From the first call through the final walkthrough, the same team handles your property — no handoffs, no hidden subs, no excuses.

Storm Damage

Full assessment and restoration after severe weather. Tarps, board-up, debris removal, and a clear scope before any repair work begins.

Hail · Wind · Tornado · Lightning

Roof & Hail Repair

Roof leaks stopped fast. Hail damage documented for your carrier. Full re-roofs or targeted repairs — done by people who've worked DFW roofs for decades.

Inspection · Patches · Full Re-roofs

Water & Plumbing

Burst pipes, supply line failures, slab leaks, ceiling leaks. Water out, surfaces dried, mold prevented, finishes restored — start to finish.

Extraction · Drying · Mold Prevention

Structural Repairs

Foundation movement, framing damage, settlement cracks, and load-bearing concerns. Engineered solutions, not patches that fail next year.

Foundation · Framing · Settlement

Full Property Restoration

When the damage runs deep — fire, flood, or major event — we manage the whole rebuild. Demolition through final finish, on schedule, on scope.

Demo · Rebuild · Final Walk

Insurance Coordination

We work directly with your adjuster — documenting damage, supporting your claim, and ensuring nothing legitimate gets left off the scope.

Documentation · Adjuster Support
The Phoenix Difference

We work for you.
Not the insurance.

Most contractors in this industry are paid by volume — which means more upsells, more "discoveries," more invoices. We operate on a different principle: fiduciary duty. Every decision goes through one filter: is this in the property owner's best interest?

01

Honest Scope, Up Front

You see the full estimate before any work begins. No surprise line items, no mid-project "we found something else." If it's necessary, we tell you why. If it's not, we say so.

02

One Crew, Start to Finish

The team that shows up on day one is the same team that finishes the job. No subcontractor roulette. You know who's on your property, what they're doing, and when they're done.

03

Insurance Worked With, Not Against

We document properly, communicate clearly with your adjuster, and fight for what's owed when the carrier comes back light. We don't chase upcharges — we get the claim right.

04

40 Years in DFW Weather

We've worked through every kind of damage Texas can throw at a building. That experience shows up in faster diagnosis, smarter sequencing, and fewer return trips.

Our Pledge

Maximum value
per dollar — every dollar.

The restoration industry has a reputation, and most of it is earned. We built Phoenix to operate the way a doctor or attorney is supposed to operate — with a duty of care that puts the client's interest above the company's.

"If recommending no repair is what's best for the property owner, that's what we recommend. The relationship is more valuable than any single job."
Phoenix Restoration crew on a roof in Fort Worth, TX
For Realtors & Property Managers

The restoration company
realtors and PMs trust.

Every day a property sits in a half-fixed state, you're losing time, tenants, or a closing. We're the partner that gets it back on the market — fast, documented, and without dragging you into the carrier's paperwork.

  • Fast documentation for listing timelinesDamage walked, photographed, scoped, and quoted in 24 hours so your listing or rental gets back online.
  • One crew. No sub-contractor roulette.Same team, every job. Your tenants and buyers don't deal with a different crew every week — and you don't deal with subs disappearing mid-project.
  • We handle the insurance — so you don't have to.Direct adjuster communication, photo-documented scope, supplements when the claim comes back light. You stay informed; the paperwork happens on our side.
Call to Become a Partner

Partner With Us

Realtor, property manager, HOA, or insurance professional? Drop your info and we'll set up a call to walk you through how partner referrals work.

or call (682) 610-8337

Got it.

We'll call you within one business day to walk through partner terms.

How It Works

From first call to final walkthrough.

A clear, predictable process — built so you always know what's happening, what's next, and how long it's going to take.

1

Call & Dispatch

You call. We answer 24/7 and send a crew to assess — usually within the hour for emergencies.

2

Assess & Document

Full damage walk, photos, measurements, and a written scope. Free assessment — always.

3

Mitigate & Coordinate

Stop further damage immediately. Tarp, board, dry, secure. We work directly with your insurance carrier.

4

Restore & Walk

Repairs completed by our in-house team. Final walkthrough together. You sign off when it's right.

Insurance Coordination

We handle your insurance.

The claim process is the part most homeowners hate. We've been doing this for 40 years — we know what adjusters need, how to document properly, and how to push back when the scope comes in light. You stay informed; we handle the paperwork.

Direct adjuster communication Photo & written documentation Scope verification Supplement filing if needed
Service Area

All across the DFW Metroplex.

Headquartered in Fort Worth, serving every city in the Metroplex. If you're inside the loop or out at the edges, we'll be there.

Fort Worth
Dallas
Arlington
Irving
Plano
Frisco
Grand Prairie
Garland
Mesquite
Carrollton
Lewisville
McKinney
Denton
Richardson
Allen
Flower Mound
North Richland Hills
Mansfield
Euless
Bedford
Grapevine
Southlake
Keller
Coppell
From Property Owners

What people say after the storm passes.

★ ★ ★ ★ ★
4.9
on Google
★ ★ ★ ★ ★

"We had water coming through the ceiling at 11pm on a Saturday. Phoenix had a crew at the house in under an hour. They stopped the leak, set up drying equipment, and had a written scope by morning."

Residential ClientEmergency Water Damage
★ ★ ★ ★ ★

"I manage 40 commercial units across the Metroplex. Phoenix is the only restoration company I keep on speed dial. Same crew every time, no surprises on the invoice, and they handle the insurance side cleanly."

Commercial Property ManagerMulti-Property Partner
★ ★ ★ ★ ★

"They walked us through the hail claim, dealt directly with our adjuster, and got our roof scoped properly when the carrier originally came back low. We didn't pay a dime out of pocket beyond our deductible."

Homeowner — PlanoHail Damage Restoration
[Google Reviews widget will appear here once embed code is added]
Common Questions

What most people ask first.

Are damage assessments really free? +

Yes. We come out, walk the property, document the damage, and give you a written scope — no charge, no obligation. If you decide to use someone else, the assessment is yours to keep.

Do you work with my insurance? +

We work directly with every major homeowner and commercial carrier. We document the damage to their standards, communicate with the adjuster on your behalf, and file supplements if the original scope comes back insufficient.

How fast can you actually be on site? +

For emergencies — burst pipes, active water intrusion, post-storm — we target a one-hour response window in the DFW core. Outer Metroplex is typically 90 minutes. We've answered 11pm calls and had a crew there by midnight more times than we can count.

What if the damage is worse than the initial estimate? +

If we find additional damage during work, we stop, document it, and call you before doing anything beyond the original scope. You decide. We never proceed on changes without explicit approval.

Are you licensed and insured? +

Fully insured, licensed for the trades we perform, and bonded. We carry general liability and workers' compensation, and we're happy to send certificates of insurance to any property manager or HOA before we start work.

Do you handle commercial properties? +

Yes. Roughly half of our work is commercial — retail centers, multi-family, office, and industrial. We understand tenant impact, work hours coordination, and the documentation requirements that commercial carriers require.

What's the warranty on your work? +

Our workmanship warranty is one year, and we honor it without argument. Materials carry their manufacturer warranty separately. If something we did fails, you call, we come back, we make it right.

or call (682) 610-8337

We got it.

We'll call you within the hour. If it's an emergency right now, please call (682) 610-8337.

Don't Wait — Damage Compounds

The first hour matters.
Call now.

Whether the water is still running or the damage happened yesterday — the sooner we're on site, the more we can save and the smaller the claim.